18 calendar months after the date of purchase, customers paying by direct debit only are eligible to redeem their paid premiums given they have made no insurance claims and their account is active and up to date. Customers must submit their redemption claim within 30 days after 18 calendar months from the date of purchase. This is an ongoing incentive in the sense that customers are encouraged to continue with their policy and redeem again in 18 months under the exact above terms. This offer is ONLY applicable to direct customers through FoneShield website.

Redemption claims are only eligible for policies’ inception date March 2007 onwards. Forms are obtained from us by calling our hotline at 0870-068-1120.